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Concierge Medicine

The growing demand for highly personalized and always-available healthcare services offers a special opportunity for new revenue generation.  Whether launching a new concierge medicine service or refining an existing practice, our experienced team will share strategies to optimize your approach.    

View of Meditation Garden

We work together with you to:

  • Build business models

  • Develop workflows and protocols

  • Design space for optimal guest experience

  • Recruit and hire staff with a strong customer-service orientation

  • Implement marketing and communications tactics to attract and retain customers

  • Identify amenities that match your practice style

  • Implement dashboards to track performance

The Hathaway Group
Boston, Massachusetts USA
Minneapolis-St. Paul, Minnesota USA
hathawaygroup.co

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